Legal

Terms of Service

Last updated: January 1, 2025

1. Acceptance of Terms

By accessing or using the JAM Nutrition and Wellness website (jamnw.com) or any of our services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our website or services.

2. Description of Services

JAM Nutrition and Wellness provides individual medical nutrition therapy and nutrition counseling services delivered via telehealth by licensed registered dietitian nutritionists. Services are available to clients located in states where our dietitians hold active licensure: Arizona, California, Colorado, Idaho, Michigan, Montana, New Jersey, Nevada, Oregon, Virginia, Vermont, and Washington.

3. Not a Medical Emergency Service

Our services are not intended for medical emergencies. If you are experiencing a medical emergency, call 911 or go to your nearest emergency room immediately. Our dietitians are not physicians and do not diagnose medical conditions or prescribe medications.

4. Appointments and Cancellations

Appointments must be scheduled in advance through our client portal or by contacting our office. We ask that you provide at least 24 hours notice for cancellations or rescheduling. Late cancellations or no-shows may be subject to a cancellation fee as outlined in your intake paperwork.

5. Insurance and Payment

We accept most major insurance plans. It is your responsibility to verify your insurance benefits prior to your appointment. You are responsible for any charges not covered by your insurance, including deductibles, copays, and non-covered services. Self-pay rates are available and will be communicated prior to your session.

6. Telehealth Services

By using our telehealth services, you consent to receiving nutrition counseling via electronic communication. You acknowledge that telehealth services have limitations and that your dietitian may recommend in-person care with another provider if clinically appropriate. You are responsible for ensuring a secure and private environment during your sessions.

7. Website Use

The content on our website is provided for general informational purposes only and does not constitute medical or nutrition advice. You may not use our website for any unlawful purpose or in a manner that could damage, disable, or impair our services. Unauthorized use of our website may give rise to a claim for damages.

8. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of JAMNW, LLC and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

9. Limitation of Liability

To the fullest extent permitted by law, JAMNW, LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our website or services. Our total liability for any claim shall not exceed the amount paid by you for services in the three months preceding the claim.

10. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Washington, without regard to its conflict of law provisions.

11. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated effective date. Your continued use of our services after changes constitutes acceptance of the updated terms.

12. Contact Us

If you have questions about these Terms of Service, please contact us:

JAMNW, LLC
Email: info@jamnw.com
Phone: (253) 388-1415
Fax: (877) 533-9994