Privacy Policy

1. Introduction

JAMNW, LLC ("JAM Nutrition and Wellness," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and other contact details you provide when scheduling appointments or contacting us.
• Health Information: Information related to your health history, diagnoses, and nutrition goals, collected as part of providing dietitian services. This information is protected under HIPAA.
• Usage Data: Information your browser sends when you visit our site, including IP address, browser type, pages visited, and time spent on pages.
• Communications: Records of correspondence if you contact us by email, phone, or through our website forms.

3. How We Use Your Information

We use the information we collect to:

• Schedule and provide nutrition counseling services
• Communicate with you regarding appointments and care
• Process insurance claims and billing
• Improve our website and services
• Comply with legal and regulatory obligations
• Respond to your inquiries and referral requests

4. HIPAA Compliance

As a healthcare provider, JAM Nutrition and Wellness is subject to the Health Insurance Portability and Accountability Act (HIPAA). Protected Health Information (PHI) is collected, used, and disclosed only in accordance with HIPAA regulations. You have rights regarding your PHI, including the right to access, amend, and request restrictions on its use. A full Notice of Privacy Practices is available upon request.

5. Information Sharing

We do not sell your personal information. We may share your information with:

• Healthcare providers: With your consent, we may coordinate care with your referring or treating physicians.
• Insurance companies: For billing and claims processing purposes.
• Service providers: Third-party vendors who assist in operating our website and practice management systems (e.g., Healthie), under appropriate confidentiality agreements.
• Legal requirements: When required by law, court order, or governmental authority.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal and health information from unauthorized access, alteration, disclosure, or destruction. Our client portal is hosted through Healthie, a HIPAA-compliant electronic health record platform.

7. Cookies

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Third-Party Links

Our website may contain links to third-party websites, including partner services and published articles. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13 without verifiable parental consent.

10. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

JAMNW, LLC
Email: info@jamnw.com
Phone: (253) 388-1415
Fax: (877) 533-9994